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  1. Remotely Help Center
  2. Resident FAQs

Resident FAQs

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  • How do I Download the Remotely.com App?
  • How else are residents using the service?
  • How to Connect the Smart Hub to the internet
  • What if I lose my Phone?
  • The hub is down. How do I get it back up?
  • How much can I save with a smart thermostat?
  • What if I do not want to pay for my own internet?
  • Can I turn my lights off and set my thermostat without an app?
  • What if the Internet and Power Goes Out?
  • Why doesn't the in-wall outlet work with remotely?
  • My remotely enabled Thermostat doesn't work
  • My remotely controlled light doesn't seem to work
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